Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern all transactions, agreements, and dealings between Goshen Lechem Ventures Ltd (hereinafter "the Company," "we," "us," or "our") and any buyer, importer, agent, or customer (hereinafter "Buyer" or "you") who purchases or enquires about agricultural products or related services through our website goshenlechem.com or through any direct commercial arrangement.

By placing an order, making a payment, or engaging with our website, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, please do not proceed with any transaction.

2. Company Information

• Company Name: Goshen Lechem Ventures Ltd
• Registration: Registered under the laws of the Republic of Ghana
• Principal Office: Bolgatanga, Upper East Region, Ghana
• Email: sourcing@goshenlechem.com
• Website: goshenlechem.com
• Phone / WhatsApp: +233 24 940 5689

3. Products & Services

The Company offers the following agricultural products for domestic and export sale:

• Shea Butter (raw and processed — Pearl Brand)
• Grains: Yellow Maize, Rice (paddy and milled), Soya Bean
• Vegetables: Tomatoes, Chilli Pepper, Habanero
• Tubers: Yam
• Fruits: Pineapple, Mango, Orange, Coconut
• Nuts & Oil Seeds: Peanuts (Groundnuts), Cashew
• Legumes & Seeds (seasonal availability)

Product descriptions, images, and specifications on our website are for informational purposes. Actual products may vary slightly due to natural agricultural variation, seasonal quality, and packaging. The Company will notify the Buyer of any material variation prior to dispatch.

4. Orders & Pricing

4.1 Order Process

All orders commence with a formal enquiry via our website contact form, email, or payment page. Orders are confirmed only upon receipt of a signed Purchase Order (PO) or written confirmation from the Company and payment of any agreed deposit.

4.2 Pricing

All prices are quoted in Ghana Cedis (GHS) unless otherwise stated in writing. International orders may be quoted in USD or GBP at the Company's discretion. Prices are subject to change without notice prior to order confirmation. Once an order is confirmed and deposit received, the agreed price is binding for that order.

4.3 Minimum Order Quantities

Minimum order quantities (MOQ) apply to most products and will be communicated during the enquiry process. The Company reserves the right to decline orders below the stated MOQ.

5. Trade Terms (Incoterms 2020)

All international transactions are governed by Incoterms® 2020 published by the International Chamber of Commerce (ICC). The applicable Incoterm for each order will be agreed upon in writing and stated on the commercial invoice. Unless otherwise agreed, the following terms apply:

• EXW (Ex Works — Bolgatanga, Ghana): Buyer bears all costs and risks from the Company's premises.
• FOB (Free On Board — Tema Port, Ghana): Company delivers goods to the named vessel at Tema Port. Risk transfers to Buyer upon loading.
• CIF (Cost, Insurance & Freight): Company arranges transport and insurance to the named destination port. Risk transfers at origin port upon loading.

The Buyer is responsible for obtaining all necessary import licences, customs clearances, and complying with all regulations in the destination country.

6. Payment Terms

6.1 Domestic Payments

Domestic buyers may pay via Mobile Money (MTN, Vodafone, AirtelTigo), bank transfer, Visa/Mastercard, or through our secure online payment platform powered by Flutterwave. Payment in full is required before goods are released unless a credit arrangement has been agreed in writing.

6.2 International Payments

International buyers may pay via bank wire transfer (T/T) or international card payments through Flutterwave. A minimum deposit of 50% is required to confirm the order, with the balance payable before shipment. Letters of Credit (LC) may be accepted at the Company's discretion for orders above USD 20,000.

6.3 Late Payment

Payments not received within the agreed period will attract interest at the rate of 5% per month on the outstanding balance. The Company reserves the right to cancel the order and forfeit the deposit if payment is not received within 14 days of the agreed due date.

7. Inspection & Quality

• Pre-shipment inspection is available upon written request. Costs are borne by the Buyer.
• Third-party inspection by an accredited body (e.g. SGS, Bureau Veritas) may be arranged at the Buyer's cost.
• Quality certificates (e.g. phytosanitary certificate, certificate of origin) will be provided as required and available.
• The Company does not guarantee specific moisture content, free fatty acid (FFA) levels, or other technical specifications beyond those agreed in writing.

8. Delivery & Risk

Delivery timelines are estimates and are not guaranteed. The Company will use reasonable efforts to meet agreed timelines but accepts no liability for delays caused by weather, road conditions, port congestion, force majeure, or circumstances beyond its control. Risk of loss or damage passes to the Buyer in accordance with the agreed Incoterm. Title to goods passes to the Buyer upon receipt of full payment.

9. Force Majeure

Neither party shall be liable for failure to perform its obligations where such failure results from circumstances beyond its reasonable control, including but not limited to: acts of God, floods, drought, fire, epidemic, pandemic, government action, war, civil unrest, or failure of telecommunications or power infrastructure. The affected party shall notify the other in writing within 7 days of the occurrence.

10. Limitation of Liability

To the maximum extent permitted by applicable law, the Company's total liability to the Buyer in connection with any order shall not exceed the total value of that specific order. The Company shall not be liable for any indirect, consequential, special, or punitive damages, loss of profit, or loss of business opportunity, however arising.

11. Intellectual Property

All content on goshenlechem.com, including but not limited to text, images, logos, the Pearl Brand and Bhijoux brand identifiers, and product descriptions, are the intellectual property of Goshen Lechem Ventures Ltd or its licensors. No content may be reproduced or used commercially without express written consent.

12. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Republic of Ghana. Any dispute shall first be subject to good-faith negotiation. If unresolved within 30 days, disputes shall be referred to mediation and, if necessary, arbitration in Accra, Ghana, under the Ghana Arbitration Centre (GAC) Arbitration Rules.

13. Amendments

The Company reserves the right to amend these Terms at any time. Updated Terms will be posted on goshenlechem.com with a revised effective date. Continued use of our services after the effective date constitutes acceptance of the amended Terms.

14. Contact

• Email: sourcing@goshenlechem.com
• Phone / WhatsApp: +233 24 940 5689
• Address: Goshen Lechem Ventures Ltd, Bolgatanga, Upper East Region, Ghana

Last updated: 13 October 2026